Slots / Live
This reference covers the words and phrases you'll encounter across our sportsbook, casino lobby, and account pages — from odds formats to wallet actions. Each definition is written for everyday use, so you can read a game screen or a bet slip without having to search elsewhere.
These are the foundational terms that appear on game screens, lobby filters, and paytables across our slot and live casino sections. If a game label or filter looks unfamiliar, the answers below cover what each one actually means in plain language.
Return to Player. A percentage that describes how much of total wagered money a game is set to return to players over a very large number of rounds. A 96% RTP means ₱96 returned per ₱100 wagered on average — not per session. Where the provider publishes it, RTP appears in the game's information panel.
The mathematical advantage the game holds over time. It is the complement of RTP has a 4% house edge. This is built into the game rules, not set by the operator.
Also called variance. High volatility means prizes come less often but tend to be larger when they land. Low volatility means smaller prize amounts that appear more frequently. A game's volatility label is shown in its lobby card or information screen where the provider exposes it.
The total amount staked across one or more rounds or bets. Turnover is often used in account or information conditions to describe the total you need to stake before a balance becomes withdrawable. The current requirement, if any, is shown in your account dashboard after login.
A game's top prize tier, awarded on rare winning combinations or random triggers as defined by the game rules. Some jackpots accumulate across rounds; others are fixed at a set amount. Whether a game carries a jackpot feature is shown on the game card in the lobby.
A real person deals cards or spins a roulette wheel on a video stream while you place bets from your device. Live dealer tables — including Blackjack Table and Lightning Roulette Live — run in real time, and your bets register against the same outcome all players at that table see.
Once you move from game screens into the sportsbook or your account wallet, a second set of terms comes up. These cover how odds work on basketball and boxing markets, how e-wallet transactions are labelled, and what identity checks involve. The definitions below focus on what each term means when you see it on a live screen.
A betting format that removes the draw result by giving one team a head-start in goals or points. Quarter-ball and half-ball lines are common. Used widely on PBA and NBA markets. Your bet slip shows the handicap value next to the team name before you confirm.
A bet on whether a combined game statistic — usually total points or goals — finishes above or below a line set by the sportsbook. Common on basketball totals for PBA games. The current line for an active match is shown on the event page in real time.
The number of times you must wager a specific balance before it qualifies for withdrawal. If a rollover condition applies to your account, the remaining requirement and current progress are shown in the account dashboard after you log in. No rollover applies unless explicitly stated there.
A digital payment account used to deposit or withdraw funds. On plush ph, supported e-wallets include GCash, Maya, and GrabPay. Transactions move between your e-wallet and your account wallet. Each transfer is logged with a reference number visible in your transaction history.
Know Your Customer. The identity verification process required by the platform before withdrawals are processed or account limits adjusted. KYC typically requires a government-issued ID and a selfie. The fields and documents needed are listed in the verification section of your account settings.
A Philippine batch electronic funds transfer network that moves money between banks and e-wallets. PESONet transfers settle on the next banking day rather than instantly. Where PESONet is available as a withdrawal channel, the expected settlement window is shown at the transfer confirmation screen.
Reading a term in isolation is different from seeing it mid-session. When you open Jackpot Bingo, the game card in the lobby already shows the jackpot tier label — that is the prize pool built into the game rules, not a separate offer. When you switch to the sportsbook for a PBA game, the bet slip shows the Asian handicap line and the payout amount before you confirm. Neither needs a separate explanation once you know what the label means.
Golden Empire Deluxe shows a volatility indicator on its lobby card. High volatility means the prize amounts shown in the paytable land less often. You can filter the lobby by volatility to match your session style.
Selecting a PBA game in the sportsbook opens the event page with handicap lines listed per quarter and full game. The bet slip auto-calculates a potential return based on the handicap and your stake before you confirm.
When you request a withdrawal via GCash for the first time, the account page may prompt a KYC step. The fields shown list exactly which ID document and image format are accepted — follow what is on that screen.
If a rollover condition is attached to a balance in your account, the dashboard displays the amount wagered so far and the remaining requirement. Bets on Blackjack Table and slot rounds both count toward the total where stated.
Each group of terms belongs to a specific part of the platform. Knowing which family a term comes from tells you where to look it up in real time — your game screen, your bet slip, your wallet history, or your account dashboard.
RTP, volatility, house edge, bonus round, paytable, jackpot — these appear on the game's own information screen or lobby card. Where a provider such as PG Soft or Pragmatic Play exposes the data, it is shown there. We do not override or set these values.
Asian handicap, over/under, decimal odds, spread, parlay — these appear on the event page and bet slip inside the sportsbook. Basketball, boxing and esports markets each use the same formats; the event page labels which format is active for that market.
Deposit, withdrawal, e-wallet, PESONet, transaction reference — these appear in the payments section of your account and in the GCash, Maya, or GrabPay apps after a transfer. Your transaction history inside the account logs every movement with a timestamp and reference.
KYC, rollover, turnover, wagering requirement, account limit — these appear in your account settings and dashboard. The current state of any active condition is shown after you log in; there is no separate page that tracks it outside the dashboard.
Knowing what RTP and volatility mean before you open a slot lets you pick a game that fits how long you plan to play. Understanding Asian handicap before placing a PBA bet means you are reading the slip accurately, not guessing at the line. On the payments side, knowing the difference between an InstaPay transfer and a PESONet batch settlement helps you choose the right withdrawal method for how quickly you need the funds. Account terms — KYC, rollover, wallet verification — are the steps between logging in and completing a withdrawal.
If a definition here does not match what you are seeing on a specific screen, our support team can walk through the exact label with you. Availability depends on your region and is subject to local law where the platform operates.
Open the chat icon from any page after login. Describe the term or screen you are asking about — attaching a screenshot speeds up the response. Available where local law permits access to the platform.
The help section inside your account covers KYC steps, wallet verification, and rollover conditions with step-by-step instructions matched to the current state of your account. Log in first, then navigate to Help.
For GCash, Maya, or GrabPay transfer questions — such as a missing reference number or a failed deposit — check your e-wallet app's transaction history first, then raise the reference number with our support team for matching.
These questions come up when a definition makes sense in theory but the screen does not quite match. Each answer points to a specific place on the platform where the term becomes visible — game info panels, account dashboard, payment history, or the sportsbook event page.
Open the game, then tap the information or paytable icon — usually a small 'i' or menu symbol within the game window. RTP is shown there only when the provider includes it. We do not publish a separate RTP list outside the game screen.
Log in and open your account dashboard. If a rollover requirement is active, a progress bar or numeric indicator shows the wagered amount versus the required total. If no indicator appears, no rollover is currently attached to your withdrawable balance.
It means your identity documents have not yet been verified. The account verification page lists which ID types are accepted and the image format required. Complete those fields, submit, and the withdrawal route becomes available once the check clears.
Decimal odds express the total payout per unit staked — 2. 50 means ₱2. 50 returned per ₱1 wagered, including your stake. Asian handicap is a separate market type that adjusts the effective score before odds are applied. Both appear on the same PBA event page.
Processing means the transfer has left your GrabPay wallet and is being matched on the platform side. Check your GrabPay transaction history for a reference number, then supply that reference to live chat if the balance has not appeared after the time shown on the confirmation screen.
Crash games use a different risk structure — the multiplier can end at any round, so variance is expressed as how often the game reaches a given multiplier level rather than how often prize symbols land. The game's information screen explains the specific mechanics for that title.